Register Now!

You can register online for our
organic grocery delivery service, now!

FAQ
Contact Us

Your Questions Answered.

  • Can I stop and start deliveries?

    Yes - of course you can!

    Working on the premise that we like to provide a service we would want to receive ourselves, of course you can!

    Stuff happens at the last minute and holidays get booked – so just let us know as soon as you can (we can work several months in advance with holiday dates etc).

  • How much notice do I need to give to change or stop my organic box deliveries?

    We like to be notified by noon, two full days before delivery.

    This enable us to deal with your request efficiently. It saves hunting in the warehouse for delivery notes, orders etc, and therefore mistakes on our part are much less likely to happen!

    The deadlines are as follows:

    • Delivery on Tuesdays and Wednesdays - deadline Monday noon
    • Delivery on Thursdays - deadline Tuesday noon
    • Delivery on Fridays  - Deadline Wednesday noon

    If an order is already out with the driver, we have to charge for it.

  • Can my order be finely tuned from week to week so that it is exactly right for me?

    We are happy to work with you to get contents, product balance and quantities right for you.

    We really do want you to have an order you are entirely satisfied with!

    Please don’t be shy in getting in touch with the Grow Wild office team so that we can tinker with your order until it works for you.

  • Do I have to get a box of fruit and veg or can I just order from the product list?

    You can certainly order purely from the product list!

    We do however apply a £3.50 delivery charge for orders under £50.

  • Do I have to contact you each time I want a delivery?

    No - our system runs on a "repeat order" basis.

    Working with repeat orders lets us cater for the 99% of our customers who would like a regular delivery without the hassle of contacting us each time.

    Therefore, if we don’t hear from you by the deadlines, we’ll assume that you would like a regular order on an ongoing basis that will remain the same as the previous delivery.

    We will deliver to the same place at the usual time!